Filled by FinTech ventures and Insurtech new businesses, protection has turned into a hotbed of computerized development. Accordingly, back up plans should embrace change and reconsider plans of action to move towards a consistent, secure and carefully empowered working model to improve client, representative, accomplice and other partner encounters. New computerized instruments and abilities assist with smoothing out new item improvement, advanced encounters and the change of key capabilities from showcasing, circulation, guaranteeing and claims to back and bookkeeping. These days the digital revolution is one of the main determinants of monetary turn of events. The entrance of Web and the progressively changing business climate goes up against the moderate protection area with the open doors and difficulties, emerging from the need to adjust to the advanced economy. The worldwide pandemic Coronavirus has had its effect and sped up the digitalization cycle in the slacking protection area.

      The subjects of this study are the issues, connected with the assurance of the nature and elements of the advanced change in the protection area. The motivation behind this report is to look at the need of computerized change in the protection area and the adjustment of plans of action, because of the execution and development of data innovation. Through a hypothetical synopsis will be uncovered the effect of digitalization on the exercises of insurance agency, on clients’ way of behaving and will be made determinations about the use of innovations for expanding the serious power.             The main idea of the article was to characterize the process of digitalization in insurance companies through the implementation of Information and Communication Technologies (ICT). This research examined the relationship between the expenses for information technologies of selected insurance companies and the results of their activity. This work manages a sub-region of the megatrend, in particular digitization comparable to the protection business. Fundamental parts of computerized change are portrayed first. Beginning with an extensive meaning of digitalization by and large, as well as a depiction of the improvement to date around here. Over the fundamental viewpoints, a show of extensive realities of the protection business and its extraordinary difficulties follows. This fills in as the reason for the business explicit issue to be dealt with accordingly.